Tuesday, 11 August 2015

Free Sugar/Vtiger/VTE Comparison - Added Values and Conclusions

My conclusions.
After the comparison work of these Free editions, I must say that Vtiger and VTE are absolutely better than Sugar (which is the most known, but probably for the Business version). I find Sugar Community very disappointing and poor in almost every area, intricate to browse and with an obsolete interface; the only good things are some advanced system settings and some features here and there (vCard, ROI).
Vtiger has a very good basis and it is enough smart in terms of usability; it is a pity that is not complete everywhere, it has one big plus (dashboards and graphic features) but also one big lack at least (marketing).
VTECRM proves to be a real surprise: for a free edition it is the most complete and the smartest; many tools and settings make it a highly customizable CRM and the best choice for a daily software; but over all it does not have lacks or heavy limitations.

Added values
VTECRM
1. Talks module for smart chatting and data sharing
2. Superior equipment/options on many areas (calendar, customer support, marketing...)
3. Superior user preferences (notification on records/filters) and advanced options (module maker, sharing rules...)
4. General interface and browsing

VTIGER
1. Advanced graphs and dashboards
2. General interface and browsing

SUGAR
1. Some system settings
2. Some features (ROI, vCard)

Now I can't wait to see the Business versions and find the differences.
See you soon!

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