| GENERAL TOOLS | VTECRM | VTIGER | SUGAR |
| Number of operational modules | 38 | 35 | 31 |
| Starting wizard (user configuration) | no | yes |
no
|
| Modules menu (list and areas) |
yes
|
yes
|
list
only
|
| Tools and shortcuts menu |
yes
|
no
|
partial
|
| Notifications setting per user |
yes
|
no
|
no
|
| Menu customization |
yes
|
yes
|
yes
|
| General user preferences |
yes
|
yes
|
yes
|
| Graphic interface |
superior
|
very
good
|
lower
|
| DATA MANAGEMENT TOOLS | VTECRM | VTIGER | SUGAR |
| User's (or group of users) propriety/assignation of data | yes | yes | yes |
| Mass editing on data (selection of records) | yes | yes | yes |
| Duplicates control and merge | yes | yes | yes |
| Data import/export (csv) | yes | yes | yes |
| Simple and advanced research within a module and between modules | yes | yes | yes |
| Related contents inside each record (menu or list) |
dynamic
menu
|
static
menu
|
list
|
| Simple filters to save lists of data | yes | yes | yes |
| Advanced filters (temporal and based on reports) | yes |
no
|
no
|
| Personal notification of record/filter updates and editing | yes |
no
|
yes |
| Quick creation of records linked/related to the starting point | yes | yes | yes |
| Changes history (change-log) | yes | yes | yes |
| Attaching documents to records | yes | yes | yes |
| Preview of record from the module list |
no
|
no
|
yes |
Number
of clicks to open records, related contents and tools
|
less
clicks
|
bit
more clicks
|
much
more clicks
|
VTECRM
15.05 Business Cloud 12€
user/month
VTIGER
6.15 Ultimate Cloud 29$ user/month
SUGARCRM
7.6 Enterprise Cloud 65$ user/month
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