| SETTINGS | VTECRM | VTIGER | SUGAR |
| Roles hierarchy | yes | yes | yes |
| Profiles (access/edit data) | yes | yes | yes |
| Users and groups of users | yes | yes | yes |
| Modules manager (active/not active, etc) | yes | yes | yes |
| Customized fields (several types) and picklist editor | yes | yes | yes |
| Labels and languages editor | yes | yes | yes |
| New modules maker | yes | yes limited | yes |
| Import/export of new modules | yes | no | yes |
| Import data from database with scheduling option | yes | no | no |
| Shared access with access rules per module | yes | yes | no |
| Advanced shared rules based on filter | yes | no | no |
| Conditional fields | yes | no | no |
| Encrypted fields | yes | no | no |
| Colored list-views by status | yes | no | no |
| Webforms for direct data acquisition | leads only | more modules | leads only |
| Workflows for automatic processes | yes | yes | yes |
| Mobile push notifications for workflows | no | yes | no |
| SMS notifier for workflows | no | yes | no |
| Advanced status manager | yes | no | no |
| Advanced configuration for specific modules | no | no | yes |
| Wizard for cronjobs schedulation | no | yes | yes |
| Tracking users' activities and access | yes | no | yes |
| Customer Portal customization | yes | yes | yes |
| Asterisk integration | yes | yes | no |
| Mailroom for creating new records via email | no | yes | no |
| Mail converter (mail-to-ticket) | yes | yes | yes |
| Taxes, multiple currencies, terms & conditions | yes | yes | yes |
| Record sequential numbering | yes | yes | no |
| LDAP access configuration | yes | no | no |
| Diagnostic, backup and other system options | no | no | yes |
| Connectors manager (APIs, urls…) | no | no | yes |
| Advanced email settings for campaigns, queues, inbound | no | no | yes |
This
comparing work is based on
VTECRM
15.05 Business Cloud 12€
user/month
VTIGER
6.15 Ultimate Cloud 29$ user/month
SUGARCRM
7.6 Enterprise Cloud 65$ user/month
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