Friday, 4 September 2015

Business Sugar/Vtiger/VTE Comparison - Personal and Social tools

PERSONAL TOOLS VTECRM VTIGER SUGAR
Calendar module yes yes yes
Shared agenda between users yes yes no
Distinction between event and task on calendar yes yes no
Meetings, Calls, Tasks separated modules no no yes
Event/task archived in the related record yes yes yes
Shortcut link from event/task to record yes
no
no
Inviting users and contacts to an event/task yes user only yes
Group calendar no yes yes
Auto-tracking of activities on calendar yes
no
no
Public/private/standard visibility of events/tasks yes yes no
Quick research between weeks-months-years yes no yes
Calendar preview accessible from everywhere yes no no
Email module yes yes yes
IMAP supported
yes
yes
yes
Creating/linking a record starting from an email
yes
yes
yes limited
Sharing emails and comments with other users
yes
no
no
Distinction between single or multiple sending mode
yes
no
no
Email customized templates
yes
yes
yes

SOCIAL TOOLS VTECRM VTIGER SUGAR
Chat between users yes no partial
Users' messages related to records and searchable yes no no
Comments on records no yes no
Notes module yes no yes
Note conversion into a record/email yes no yes
FAQ/Knowledge Base module yes
yes
yes
Sharing FAQs with customers via Customer Portal yes yes yes
Connection to customers' Twitter account no yes no

VTECRM 15.05 Business Cloud 12€ user/month

VTIGER 6.15 Ultimate Cloud 29$ user/month

SUGARCRM 7.6 Enterprise Cloud 65$ user/month

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